If we need to validate some information about your order, it may be put into review. We may ask you to provide more information, which may delay the estimated delivery date you were given. We aim to move your order through the review process as quickly as possible, please note however, that this it could take up to 2 working days. 

If your order has been rejected, your debit card payment will be returned to you, which may take a few days. The order will be shown as cancelled in Travelex Wire.

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